I totally forgot to make another post. The disconnection issue was resolve. It was bad connections from ddos attack that was being scrub. Our host acted quickly and the attack was mitigated successfully.
I'd like to also announce that GM Zen has been promoted to Full GM. He has shown a very good help to our server. He helped me answer player's query. And really active not just in game, but also in aeRO facebook, our response time in answering people's question gone up to 95%. 4 thumbs up for you sir!
Congratulations GM Zen!